Profile
George Mallow
CEO - Support Administrator
Dynamic, Intuitive, Context-Aware customer support software

Connecting desk ticketing system is a powerful tool for tracking, hierarchizing and answering customer support tickets. It puts all your customer support communication in one place thus making all interactions are impeccable, unique and efficient which indeed helps in making more productive agents and satisfied customers. This system is intuitive and it is developed keeping support agents in mind. Everything which is required is present in a single, powerful help-desk interface so it’s easy to be productive and manage customer interactions. Connecting desk ticketing system is the industry's first contextual help desk software that helps businesses focus on the customer.

    
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One Size Fits All
Customer service is all about multitasking efficiently. So, be it syncing multiple apps, improving agent efficiency, or shifting through performance parameters and metrics, you can now do it all in a tap.
Automate to Happiness
Connecting desk helps automate time-consuming tasks and empowers your team with tools to serve more customers.
Critique not Criticize
Connecting desk helps you spot what your team is doing right and wrong and helps you in helping them make corrections and improvements.
Uniformity Meets Unity
Connecting desk unites employees across teams and departments and helps focus on unified goals like customer service.
Available Wherever & Whenever
Be easily available to your customers across various convenient channels like phone, email, live chat, social media and more.
Empowered Customer is the Best Customer
Provide customers with knowledge and tools; so they can solve their own and other's problems, making it a community platform.
Your Signature Help Desk
Connecting desk helps you make it all unique. You can now customize and integrate with other apps and tools, so, your business has your signature.
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Don't take our word. See what our experts say about the product. We have got lots of positive reviews.
"I'm so happy about the product's ease of use...the quality is amazing and i love the environmentally friendly aspect."
- Mr. Manoj Tulsani CEO- Rayna Tours.
"This product is very much user friendly...it's a win win product...do try it."
- Deepak Hiranandani.
"The pricing of this product fulfils my expectations...affordable price."
- Yasser Noman.
"I have faced several issues in the past using generic CRM software. Connecting desk is one of the best tools for the travel industry."
- Hisham Bakr .