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One Stop Solution
For all your varied business needs
Enhance Your Customer
Service with CDESK
Service with CDESK
Our highly efficient help-desk understands all your requirements and helps grow your businesses to the fullest.
WHAT WE OFFER
Email Marketing
Import contacts, insert professionally designed templates, get deeper insights of every campaign, generate leads, accelerate sales. This powerful email solution will help you grow in just few clicks.
Tickets Management
An integrated help desk which creates your customer emails into tickets. A management console which helps you to manage your company at the palm of your hand.
FEATURES
WHY CHOOSE US?
High Customizable Capabilities
Connecting Desk allows you to custom build your helpdesk and define agent roles,manage workflows,design customer portals, create custom ticket statuses and more.
With Connecting Desk's customization, you can mould your requirements as per your needs at any point of time.
With Connecting Desk's customization, you can mould your requirements as per your needs at any point of time.
Measure & Quantify Performance
Recognize Shortcomings, create solutions and improve your help-desk performance through connecting desk
Through set help-desk metrics and parameters,data driven customer satisfaction reports,real time dashboard reports of agents will help improve your business daily functions.
Through set help-desk metrics and parameters,data driven customer satisfaction reports,real time dashboard reports of agents will help improve your business daily functions.
TESTIMONIALS
What people are saying
On suggestion of a fellow businessman, I invested in the CRM, and what a great decision it has turned out to be. My employees efficiency and customer satisfaction levels doubled, and business did really well.
Manoj Tulsani Ceo (Rayna Tours & Travels)
This CRM was tailor made for my business. The employees found it quite easy to use, and were able to better serve the customers. I am really happy with the CRM, and will gladly recommend it to all.
Hisham Bakr Head (Arabian Explorer)
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